Punctuality and appointments are very important in the grooming world. Just as you wouldn't walk in 15 minutes late to a doctor's appointment, the same etiquette is expected with your grooming appointment. As a new salon that is rapidly growing and with the holiday season right around the corner, it is strongly encouraged to call ahead to make an appointment, as walk ins may not be able to be accommodated same day. Punctuality Being on time to your grooming appointment is important for various reasons. When you are late to your grooming appointment, you are not only delaying the time that your dog will be finished, but also creating delays in the grooms for the other dogs as well. Running late puts additional stress on your groomer Often times, a groomer will squeeze a client into their schedule who asked for a last minute groom as a courtesy, so when you show up late to the appointment, you are inconveniencing the groomer and the other grooms Even though 15 min...