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What To Expect On Your First Grooming Visit

With the holidays rapidly approaching and new clients are rolling in, we wanted to give you some tips on what to expect for your first grooming appointment:

  • Bring proof of rabies! We do not accept rabies tags. Anything that has the expiration on it or we can call and do a verbal verification from your vet
  • Do not make your first grooming appointment if you're in a rush, as there is required paperwork to fill out and grooming instructions to give. If you drop your dog off in a rush, your energy is not calm and may cause your dog to act out, delay the groom, bite, etc. (see blog post on energy)
  • You can expect anywhere between 10-15 minutes for check in to fill out paperwork and give grooming instructions
  • Be sure to also to let your groomer know of any special needs, medical conditions, including behavioral issues or if your dog has ever had any issues at another salon, etc. 
  • Expect anywhere between 2-4 hours for a full groom, if there are any delays, your groomer will call you to let you know
  • Please avoid calling the salon during your groom, as it will cause your groomer delays and inevitably make them feel rushed. As soon as your pet is ready, we will give you a phone call to let you know so you can come pick them up
  • We are unable to take dogs out of the facility, as it is a liability, so we ask that you take your dog to potty before dropping off
  • We give you a call to let you know as soon as your dog is ready for pick up
  • Please make sure you are on time for both drop off and pick up of your dog


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